Kern Service
Our clear goal is reliability in service, worldwide. Whether for existing or new machines, for changes or further developments, and of course in an emergency - you can rely on us. Around 30 qualified service experts are there for you.
Additional offers
Retrofit and extension
Our Kern service offers you a comprehensive range of retrofit and expansion packages. This allows you to make the most of the potential of your Kern machine and increase its productivity.
Accessories
Kern Machines can be equipped with a wide range of accessories. These include a selection of different tool clamping techniques as well as other machine accessories such as special tools
and the micro-inspector µ-View.
Maintenance
A regular, annual maintenance of your Kern machine guarantees a long life, reliable operation and high value retention. In addition, maintenance prevents expensive repairs, protects you from longer downtimes and reduces production downtime.
We will be happy to provide you with an individual offer!
Machine support
If necessary, we support you with the following options
Easy assistance via app
An experienced Kern service technician can connect with you on your smartphone or tablet with this app and see in real time what you are seeing during machine operation. Direct transfer of images and files is also possible with this app. For this Kern service, install the free app on your mobile device and simply follow the instructions.
- Easy
- Worldwide
- Any language
- Real-time
- Free of charge
Kern Teleservice - Global support
To minimize waiting times, our trained service technicians can directly access your Kern machine control system worldwide via a secure internet connection. Components and controls are checked, a diagnosis is made and the problem can be solved. You always decide when our technician has access to your machine. The Kern machine support "Teleservice" can be retrofitted on many Kern machining centers.
- Retrofitable
- Worldwide
- Online diagnosis
- Machine access
- Efficient
Fast and efficient support - also on site
Often, our experts can answer your questions on the phone or by e-mail. If your concern can only be solved on site, we will set off as soon as all spare parts are available. At your site, our service technician will ensure that your machine is going back to work again asap. Fast and efficient. By using high-precision measuring equipment and with the help of sophisticated calibration routines, we bring your machining center back into the highest precision range.
- Service calls worldwide
- Immediate spare parts supply
- Personal advice
- Efficient structure
- Fast response time
Factory overhaul
Would you like a factory overhaul of your Kern machine? Gladly.
- Assessment of your machine (on your site or in our factory in Eschenlohe)
- Preparation of a quote
- After placing the PO, your machine is thoroughly checked in our factory and dismantled as required
- Worn components are cleaned, overhauled or replaced
- We can repaint your machine on request
- Finally, a KGM measurement takes place
- The final check completes the factory overhaul
- After the factory overhaul, your machine will again have the type-specific Kern accuracy. You receive a warranty of 6 months on replaced components.
Used machines
When our machines "return home" to Eschenlohe after a trade-in (e.g. for a new purchase), they undergo a complete factory overhaul and are then offered for sale as used machines.
CAD Portal
Would you like to find out more about the common tool holders distributed by Kern Microtechnik and used by you? On this download site you can integrate the tools directly into the machine simulation and thus carry out a collision analysis even before the first chip.
